Retention is a software as a service (SaaS) company providing solutions to help businesses with customer analytics, engagement, and retention. Their platform delivers customized insights and recommendations to businesses, allowing them to optimize their retention strategies and ultimately improve their customer loyalty and revenue.
Retention was founded in 2018 by three entrepreneurs, including a former data scientist at Amazon, with a mission to help businesses reduce customer churn and improve loyalty.
In 2019, Retention was selected to participate in Y Combinator's startup accelerator program, receiving funding as well as mentorship and resources to scale their business.
Since then, Retention has grown rapidly and now serves a variety of clients, including many well-known online brands and retailers.
A customer engagement platform that helps businesses send targeted messages across multiple channels, including email, push notifications, and in-app messaging.
An AI-powered customer engagement and retention platform that enables businesses to create personalized experiences for their customers across multiple channels.
A business analytics platform that offers user tracking and segmentation, funnel analysis, and A/B testing to help businesses optimize their customer engagement and retention strategies.
A customer analytics platform that provides businesses with actionable insights about their customers, including churn risk, segmentation, and engagement metrics.
A customer engagement platform that enables businesses to send personalized messages and offers to customers across multiple channels, including email, SMS, push notifications, and in-app messages.
A customer journey mapping tool that helps businesses visualize and optimize their customer experience across multiple touchpoints.
Retention serves a wide range of industries, including e-commerce, mobile apps, gaming, and software as a service (SaaS).
Retention analyzes all types of customer data, including user behavior, demographic information, and purchase history.
Retention uses machine learning algorithms to analyze customer data and create customized segments based on user behavior and demographics. Businesses can then send targeted messages to these segments.
Yes, Retention's platform can integrate with a variety of software systems, including customer relationship management (CRM) tools, marketing automation platforms, and e-commerce platforms.
Yes, Retention's platform is designed to be user-friendly and easy to use, with a simple dashboard and intuitive interface.
